Privacy Policy

Who we are

Your House in 3D is operated by Idea Engine LLC ("we", "us"). We turn photos of a home into a 3D model and, optionally, a 3D-printed miniature. Questions about this policy: hello@yourhousein3d.com.

What we collect

• Waitlist:your email address, the language you were browsing in and which button you used (for example "realtors").
• Orders: your email address, the street address of the home, the exterior photos (or video frames) you upload, the product you choose, the shipping address you give Stripe for a printed model, and the resulting 3D model.
• Payment: handled entirely by Stripe. We never see or store your card number — we only receive a payment reference, the amount and your email.
• Technical: IP address and basic request logs for rate limiting and abuse prevention; anonymous, cookie-less page-view counts; optional product analytics (PostHog) if enabled.

How we use it

• To build your 3D model from your photos.
• To email you about your order (confirmation, download link, shipping).
• To email waitlist members once — when ordering opens — plus anything you asked for.
• To print and ship a miniature if you ordered one.
• To keep the service secure and working.

We do not sell your data and we do not use your photos to train AI models.

Who processes it for us

• Amazon Web Services (hosting, file storage, database, email delivery) — United States.
• Stripe (payments).
• Anthropic (AI analysis of the exterior photos you upload, solely to build your model).
• Google Maps (address lookup while you type your address).

How long we keep it

• Photos uploaded but never ordered are deleted automatically after 24 hours.
• Order photos and models are kept while we may still need to reprint or support your order; email us to have them deleted sooner.
• Waitlist emails are kept until you unsubscribe.

Your choices

• Unsubscribe from the waitlist any time via the link in our emails or at /unsubscribe.
• Access, correct or delete your data: email hello@yourhousein3d.com from the address you used and we will act within 30 days.

Cookies

The storefront sets a cookie only to remember your language and theme. The admin area uses a session cookie for signed-in staff. We do not use advertising cookies.

Children

The service is for adults. We do not knowingly collect data from anyone under 16.

Changes

If we change this policy in a meaningful way we will update the date above and, for material changes, email customers with an open order.